Delivery Information

We will deliver the Goods to the address you specify for delivery in your order.  If payment is made by card goods must be sent to the address as shown on the cards statement.  It is important that this address is accurate. It is a condition that all orders despatched will require a signature on delivery. We will never leave items unless they have been signed for or it has been pre arrange prior to delivery. We cannot accept any liability for any loss or damage to the Goods once they have been delivered. We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

If delivered by Charlie’s Logs, deliveries will be loose and can be wheelbarrowed next to your log store if pre arranged.

We will only wheelbarrow log a maximum of 20 yards unless pre arranged.

If stacking is required it is at the driver of Charlie’s Logs discretion.

Deliveries by Charlie’s Logs have a maximum unloading time of 20 minutes per order unless per arrange.

Deliveries that are not delivered by Charlie’s Logs are kerbside delivery only (please tell us if there is any access restrictions e.g. height, weight, drive material.)

 

Delivery costs are based upon the first part of the delivery postcode.  Please see below for pricing.