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Privacy Policy

We would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security.

Privacy Policy

This privacy policy explains your rights to see the data we hold about you, how we use your data and what data we store about you. If you have any enquires regarding your personal data or our processing of it please contact us.

I.      By using our site you agree that we may process, collect and store information about you including details of your visits such as resources that you access and pages viewed. This includes traffic data, location data and other communication data.
II.     By using out site you agree that we may process, collect and store information you explicitly provide to use. This includes email addresses, phone numbers, mailing address collected through processing of orders, enquires through our contact form.
III.    By using our site you agree that we (or our advertisers) may process, collect and store cookies where appropriate to gather information about your computer in order to assist us in improving our site. You acknowledge that you are able to adjust the settings on your computer to decline all settings of cookies if you wish to do so.
IV.     You agree that from time to time we may email the contact in our database regarding special offers or general information. If you wish to unsubscribe from our mailing lists please send a email to info@charliebishoplogs.co.uk. No further emails will be sent to any recipients that have unsubscribed from our mailing list.
V.      In operating the site it may become necessary to transfer data that we have collected from you to location outside of the European Union for storing and processing. By providing us your personal data, you agree to this processing, storing and transfer. We do our upmost to ensure all reasonable steps are taken to make sure that all your data is stored securely.
VI.     Unfortunately sending information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data you choose to send to us such electronically and sending information is entirely at your own risk.
VII.    You agree that we may disclose personal information to a third party in that event that we sell all or any part of our business.
VIII.   You agree that we may disclose personal information to a third party where we are legally required to by law.
IX.     You agree we may disclose personal information to a third party to assist with fraud protection and to reduce the risk of fraud.
In accordance to that Data protection act 1998 you have the right to access any information that we hold relating to you. This can be done by email to info@charliebishoplogs.co.uk Or by post to our main trading address:
Charlie’s logs
2 Moat Farm Cottage
St  Mary’s Hoo
Rochester
ME3 8RG

Revised 15th February 2021

Emailing:

We do not endorse “spam” mail – we know how annoying this is! Although we will email you to confirm your order, we promise not to email you in the future unless you have given us your consent and we will of course give you the opportunity to refuse any marketing email from us.

Cookies on Your Browser:

In order to continually improve our service, we use technology to track the patterns of behaviour of visitors to our site. This can include a “cookie” that is stored on your internet browser. The information collected in this way can be used to identify you when you return to our website and therefore to provide a more personalised shopping experience.

If you would prefer us not to store cookies on your browser, you can usually modify your browser settings to prevent this happening.

To read more about Cookies, please see our Cookie Policy page.

 

Delivery Fees

The following delivery charges apply to the postcode areas shown

Areas we deliver to

Free delivery to
ME1, ME2, ME3, ME4 for orders over £50


£5 Delivery

ME5, ME6, ME7, ME8, DA11, DA12, DA13


£10 Delivery

ME20, ME14, DA3, DA10


£15 Delivery

ME9, ME10, ME11, ME12, ME15, ME16, ME17, ME18, ME19, DA1, DA2, DA4, DA9, TN8, TN9, TN10, TN11, TN12, TN13, TN14, TN15, TN16, BR1, BR2, BR5, BR6, BR7, BR8


Please Contact Us if you are outside of these areas


The following delivery charges apply to the postcode areas shown


£5 Delivery

ME5, ME6, ME7, ME8, DA11, DA12, DA13


Free delivery to
ME1, ME2, ME3, ME4 for orders over £50

Areas we deliver to

Please Contact Us if you are outside of these areas

Next Day Delivery
(Dependent on booking times and availability)


£10 Delivery

ME20, ME14, DA3, DA10


£15 Delivery

ME9, ME10, ME11, ME12, ME15, ME16, ME17, ME18, ME19, DA1, DA2, DA4, DA9, TN8, TN9, TN10, TN11, TN12, TN13, TN14, TN15, TN16, BR1, BR2, BR5, BR6, BR7, BR8


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